Internal Services

Our team at ITS is focused on bringing the best captioning, transcription, and translation services to the University of Texas community. We take all audio and video file formats and have a variety of deliverable file formats that you can choose from to best fit your project. 


Captions appear on screen and are timed to video clips.

We caption using standard grammatical rules and captioning standards.

Multiple Speakers

If there are multiple speakers, we mark each new speaker or “speaker break” with a dash ( - ).

Important Sounds & Music

Important sounds and music are noted in parenthesis: (doorbell buzzing) or ♪ (upbeat music playing) ♪

Indecipherable Dialogue

When dialogue is indecipherable we mark that with an (inaudible) tag.

Characters Per Line

We strive to keep captions less than 42 characters per line and timed with audio.

Caption File Formats

Captions can come in a variety of formats, but SRT is currently the standard subtitle format and mostly commonly works with video platforms. VTTs are also very common and widely supported.

Language Options

We offer captions in English or Spanish.


Transcripts come from audio content and are formatted in a text document.

The transcript file formats offered are Microsoft Word documents (DOCX), PDFs, or text files (TXT.)

In transcripts, speakers are named.

If the speaker’s name is unknown, a general ID will be given, such as Speaker 1 or Interviewer. If you would like specific speaker names to be used, please let us know.

For each new speaker a new line is used.

Otherwise it is written out in paragraph format.

If something is inaudible it is marked with the time it occurs.

Example: [inaudible 1:05:01]

Language Options

We offer transcripts in English or Spanish.


We offer English-to-Spanish and Spanish-to-English translation

Translation can be requested as subtitles or text transcript

Please note translations may take longer than a week for turnaround.

If you need translation done by a certain date, please let us know and we will do our best to accommodate.

University of Texas at Austin Captioning and Transcription Services

Upload your files to request manually created captions, transcriptions, translations, or create your own automated captions/transcripts using Artificial Intelligence (AI).

Submit a Request