Costs & Payment Options

Americans with Disabilities Act (ADA) Requests

ADA accommodation requests are FREE and limited to content related to a course

If there is a direct request from a deaf or hard of hearing individual or individuals, it will be assessed on a case-by-case basis to determine if the cost can be covered.

Closed captions and transcriptions

Free — no cost for qualifying requests.


Funding Accommodations

Visit the Center for Access & Restorative Engagement for more information.

Standard turnaround of one week (7 days)

Orders for content over eight hours might take longer.

All Other Requests

Invoices are generated at the end of the month detailing charges incurred for the month.

Closed captions or transcriptions

$1.50 per minute

Rush fee + $0.50 per minute for 24-hour turnaround

Requests for content longer than 60 minutes may take more than 24 hours.

Translation to Spanish for closed captions or transcriptions

$7.50 per minute

No rush delivery available

Let us know if you are you on a tight deadline and we'll do our best to accommodate.

Payment Options

Inter Department Transfer (IDT)

  • Requesting party provides an account number and we process the transfer.
  • The account number can be provided during the request process.

Credit card - 4% processing fee

Sales Tax

IDT from a UT account is automatically exempt

Sales tax (8.25%) will be applied unless a tax exemption certificate can be provided and verified

Tax Exempt Information

Get more details on the Purchasing Office website.

University of Texas at Austin Captioning and Transcription Services

Upload your files to request manually created captions, transcriptions, translations, or create your own automated captions/transcripts using Artificial Intelligence (AI).

Submit a Request